Contact the myluckcasino.nl team
Have a question about something on Myluck? We're here to help. This page explains who to reach and what we can assist with — and where to turn if your question is about your account instead.
Write to the editorial team
Questions about our reviews, the bonus terms we've outlined, or anything else on this site? Send us an email at [email protected]. We read every message and aim to reply within 48 hours.
This inbox is staffed by the editorial team behind myluckcasino.nl — not by Myluck's operator. We're happy to clarify what we've written, point you toward the right section, or discuss how the operator works.
Questions about your Myluck account
If your question is about registering, depositing, withdrawing, claiming a bonus, or a technical issue with the platform itself, we can't help — we're an independent information portal with no access to player accounts. We don't store your details, can't reset passwords, can't process refunds, and can't resolve disputes about winnings or account closures.
For those matters, reach Myluck's own support team through the live chat or email address you'll find inside your account on the platform. They have access to your data and can take action on your behalf.
Why we're separate
This site reviews and explains how Myluck works — it doesn't run it. The operator and the review portal are two different things. That separation matters: it means our coverage stays independent, and it means the operator's support team can actually help you, while we can only point you in the right direction.
Responsible gambling support
If you're concerned about your own gambling, or want to set limits on what you can spend, help is available. Contact Open over gokken at 0800 24 000 22 — free and confidential, available by phone, chat and WhatsApp. You can also register with Cruks (the national self-exclusion register) at cruksregister.nl to block access to all licensed Dutch operators, including Myluck.
Gambling should be entertainment, not an obligation. If it stops feeling that way, reach out.
This page is for information and marketing purposes. We do not run a casino, accept bets, or organise gambling. Content is for 18+ only. For support in the Netherlands, contact Open over gokken at 0800 24 000 22.
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